The Continuing Rise of the PBX Reseller Market : Broad Connect Blog

Since 2010, when the VoIP market topped the $50 billion mark in revenues, the hosted PBX resale industry has continued to soar. Even during the harsh economic upheavals that all markets experienced over the last few years, the VoIP industry has helped many large, medium and small size businesses adapt to this new technology.

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As a way to cut monthly business expenses, many companies have begun outsourcing their in-house communication systems, with nearly half choosing a managed service. Hosted PBX Voice over Internet Protocol (VoIP) operations offer a cost saving flexibility with rich add-on features designed specifically for each company?s needs.

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Studies as far back as 2010 indicate that the number of companies turning to Voice over Internet Protocol solutions, including hosted PBX, for their communication services, continue to rise at a minimum rate of 44% each year. In 2010 alone, SIP (Session Initiation Protocol) trunking experienced a revenue growth of an astounding 143%. Even more astonishing, while residential customer growth showed significantly higher numbers, it was the business industry that had the highest growth of all.

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The Necessities of a Hosted PBX Reseller

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Typically, the largest communications expense for any company is the purchase of their telephony equipment, and the continuing expenses of maintaining it. By employing the services of a hosted PBX reseller, customers experience a reduced cost scenario that continues to lower phone expenses every month. For medium or small businesses on an extremely tight budget, using a hosted PBX reseller eliminates the need for paying for a pricey phone system.

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Because hosted PBX communication firms maintain constant control over their own phone service, they allow their customers to have the convenience and functionality of quality service without the huge startup cost. Traditionally, a hosted PBX reseller offers companies a turnkey, low-cost solution. This works well for businesses wishing to expand their communication system without the need to own the phone hardware.

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An Expanded Horizon

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For companies wanting to use the services of a hosted PBX reseller, the future looks promising. With the continuing need of SIP trunking and the trends of small and medium businesses outsourcing their communications services, numbers indicate that Voice over Internet Protocol is poised to double in size by the year 2016.

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With innovations in Voice over Internet Protocol (VoIP), including hosted PBX systems, and the savings it presents companies, the future for all of these hosted services is likely to continue upwards for many decades. At a time when the economy makes it challenging for businesses to increase their profits, hosted PBX is in great need.

Source: http://blog.broadconnect.ca/the-continuing-rise-of-the-pbx-reseller-market

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